Privacy Policy

Welcome to Tripplug.com! This Privacy Statement, together with our Cookie Statement and Terms and Conditions, sets out the approach that we at Tripplug.com take with regards to the collection and handling of any identifiable information about you, and applies to all Tripplug.com websites (including any affiliated sites), mobile apps, and other services operated by us (hereafter collectively referred to as the “Services”).

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously and make it a high priority to ensure the security and confidentiality of the personal information you provide us when you visit our website or use our Services.

Before providing us with your personal information, please read this Privacy Statement carefully to learn about our privacy practices.

About This Privacy Statement and Tripplug.com

When Does This Privacy Statement Apply?

This Privacy Statement applies to information about you as an identifiable person that Tripplug.com or its mobile application collects from, or about you. This Privacy Statement does not apply to anonymous data that cannot identify you in any way.

This website may contain links to third-party websites. Tripplug.com is not responsible for the privacy practices or the content of these third-party websites. We recommend that you carefully read the privacy statements of such sites.

Data Controller

The data controller of any and all information provided to or gathered by Tripplug.com ,a limited liability company with its address at 25 Mobalaji Bank Anthony way Maryland

About Your Personal Information and Uses

What Personal Information Does Tripplug.com Hold on Me and Others?
Information You Provide Us Directly

Tripplug.com collects and uses the information you provide to us directly in order to provide you with the services you request. For example, you may provide us your name, gender, birthday, mobile number, email, and other information when you register a Tripplug.com account. When booking flight or lounge or using our aiport transfers service, you may provide passenger names, genders, ID document numbers and the contact person’s name, mobile number, email and delivery address, as well as other information. When booking hotels and tickets for tourist attractions, you may provide the travelers’ names, contact person’s name, mobile number, and email, etc. When paying for travel products, you may provide your bank card number, the mobile number previously provided to the bank, or your credit card number, cardholder name, expiry date, etc.

In order for us to customize the services we provide you, we may also collect information about your travel plans and preferences which includes your meal requirements, departure date, check-in and check-out times, seat choice, ticket choice, insurance choice, and your selection of other services (such as airport transfers, airport lounge etc.) provided by Tripplug.com

If you need to get in touch with our customer service team, or reach out to us through other means (such as through social media) we will collect information from you there too, such as your name and contact information. This includes recording phone conversations, when you call us and when you answer our calls.

You may also participate in referral programs or sweepstakes. Doing so will also mean providing us with your name and contact information. In addition to this, you can provide us with feedback or ask for help with using Tripplug.com travel services.

You may be travelling with other guests or make a booking on someone else’s behalf, in which case you will provide similar details to Trip.com. However, we would like to remind you that it is your responsibility to ensure that the person or people whose personal information you have provided are aware that you’ve done so, and have agreed to your sharing of their personal information with Tripplug.com for these purposes.

information We Collect Automatically

Tripplug.com collects some information about you automatically. Specifically:

Log information, which refers to information that the system may automatically collect through cookies, a web beacon, or other channels when you use our services, including:

Location information, which we collect when you turn on your device’s location feature and use our location-based services. This includes your geographical position information collected via GPS or WIFI, your address information contained in the account information you provide to us, and shared information uploaded by you or others showing your current or previous location. You can turn off the location feature to prevent us from collecting your location information.

Additionally, we may integrate calling services into our platforms to enable you to connect with us, and when we do, we receive metadata about the call activities (such as where you called from, who you are, and the date and length of the call).

Special Categories of Personal Information

In connection with fulfilling your travel requests for disability considerations and dietary preferences, some information you provide us with may be considered as “special category” personal information

How Does Tripplug.com Use My Personal Information?

Tripplug.com will generally collect and use your personal information for the following purposes:

How Does Tripplug.com Share My Information?

We may share your booking information, account information, device information, and location information with affiliate companies within our corporate family and third parties, such as the partners detailed below, to ensure the successful provision of services to you. Our partners include the following types:

We may also share your information in the context of complying with legal obligations, to protect our or your interests in legal matters, and in the case of a merger or acquisition.

Modification of Privacy Statement

Tripplug.com will modify this Privacy Statement when necessary. Please understand that we may revise this Privacy Statement at times as we consider appropriate. We will note the date of the latest update of this Privacy Statement and the update will take effect when it is published. Without your explicit consent, Trip.com will not reduce your rights under this Privacy Statement. Tripplug.com will prominently post major changes made (for example, for changes concerning certain services, we will inform you via email of the specific changes in the Privacy Statement). Therefore, you should review this Privacy Statement periodically to keep up with our most current policies.

Cookie Statement

We use cookies to deliver our services and to help us improve our website.

What is a cookie?

A cookie is a small text file that we store on your computer when you use our website. To learn more about cookies, please go to www.aboutcookies.org.

What cookies does Tripplug.com use?

We use the following cookies:

About Us

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Information

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Contact Info

63 Adekunle Fajuyi, Ikeja GRA, Lagos, Nigeria 01-4485370 info@Tripplug.com Tripplug.com